Q: Who do I contact for questions?

A: Please see the Help/Contacts page, for a list of contacts to answer your questions.

Q: Where do we send checks for registration payments?

A: Please make the check payable to CASFAA, include the confirmation number(s) on the check, and send it to:

CSU Channel Islands
c/o Sunshine Garcia
One University Drive
Camarillo, CA 93010

Q: What is CASFAA's Cancellation/Refund Policy?

A: CASFAA will, at its discretion, allow for a refund of a cancelled reservation (for the annual conference, minus the $75 membership fee) if the cancellation request is made with the Event Chair within 5 business days prior to the scheduled event.

Cancellation must be via an email to [email protected] - please include your confirmation number.
Payment for an unpaid registration will be required if the reservation is not cancelled with the Event Chair within 5 business days prior to scheduled event regardless of whether or not the person attended the event.

Not withstanding the foregoing, refunds are at the discretion of CASFAA and will vary by event but will be reasonably related to CASFAA's obligation for payment to the venue.

Q: How do I access the mobile agenda?

A: Please click HERE to access the mobile agenda. To create a personal schedule for the event, click on the My Schedule tab, and create an account. Once your account is created and you are logged in, you can click on the star icon (star mobile icon.jpg) on the description page of a session, to add it to your My Schedule tab. Email [email protected] if you have any questions.